Acquedotto Pugliese: what is the key to successful Utilities?
From the online helpdesk to the 'FACILE 2.0' app, digital transformation is improving services for one million customers.
Acquedotto Pugliese is remotely improving the water infrastructure for over 4 million Italians by migrating to SAP S/4HANA
This digital transformation project involving Exprivia, in collaboration with the SNP Group, affects about 30% of the population of Southern Italy
Automating the conceptual design of photovoltaic systems: now a reality for Enel Green Power
A platform with micro-services architecture has been created, in line with the indications of the Scrum-AGILE methodology
Digital customer care and loyalty
Exprivia's customer is an Italian company that sells electricity and natural gas, and belongs to one of the largest electricity production and distribution groups in Italy.
Enel Energia. Front Office Service.
Inbound calls as a source of commercial redemption and perceived quality.
Digital Marketing. A platform for increasing the Gas & Electricity business.
The customer expressed the need for a new Gas&Electricity retail portal conforming to a new digital evolution strategy aimed at winning customer loyalty and broadening the customer base.
Monitoring of fugitive emissions
This experience concerns collaboration with a company belonging to a world-leading group in the oil&gas sector, operating in the primary chemistry, petrochemistry and plastics sectors.
Technology at the service of integrated information flow management
The project that involved Exprivia concerns the production of an information system aimed at the centralized management of information flows for the electricity and gas markets in order to ensure impartial management and the lack of discrimination between operators.