Exprivia supports the growth and evolution of prestigious Italian and foreign companies with its extremely high level technology and unique human resources who are capable of understanding customer needs and strategies to offer them the best outsourcing services.
new customer acquisition
customer service
social
technical support
Outsourcing processes and success
With the knowledge it has gained working alongside so many important companies, Exprivia supports and sustains company evolution by taking responsibility for the delicate procedures of end user acquisition, management and retention.
The advantages of outsourcing, especially for highly technological services, have been widely demonstrated. The reduction of direct costs and the possibility of focusing on the core business are opportunities that should not be passed up: this is why companies are increasingly evolving towards BPO, or Business Process Outsourcing. In this arrangement, it is an entire company process, and not just a single activity, that is entrusted to an external supplier. Therefore, it requires specific skills, level strategies and adequate professionals who can understand the needs of the customer company and are ready to be partners in change.
Inbound calls as a source of commercial redemption and perceived quality.
efficient and reliable factoring