Mexican health institute
Institute for the Security and Social Services of State Employees (ISSTE)
Exprivia introduces the electronic health record and the RIS/PACS diagnostic imaging system in 30 Mexican hospitals
Storage and sharing of diagnostic results across all levels of the Mexican healthcare system. An innovation that will benefit around 13 million patients

With a one-million-euro order, Exprivia has created the largest local network for the publication of clinical information and diagnostic imaging in Mexico, implemented in the IT system of the Instituto de Seguritad y Servicios sociales de los Trabajadores del Estado (ISSTE), the mutual society for public employees.
Needs
The analysis of the context highlighted two fundamental critical issues:
- The client had a fragmented panorama of report and image archiving systems: most of the hospitals in the network were not equipped with electronic tools for radiology, endoscopy and pathological anatomy diagnosis. In addition, many hospitals lacked tools for digitization, and others were equipped with differently owned RIS/PACS systems.
- There was no tool for electronic sharing of diagnostic results through the network of regional, general and specialist hospitals.
Exprivia Solution
Exprivia’s EHR (Electronic Health Record) system consists of a repository for archiving clinical documents and a RIS/PACS – VNA (Vendor Neutral Archive) system and allows the archiving and distribution of both images and reports in the radiology and endoscopy sectors, but also pathological anatomy reports. The project was carried out in collaboration with Tesi Mexico, and was carried out in the record time of only 8 months.
The management of images at the enterprise level (multi-site), the implementation of decentralized repository tools, and the ability to integrate the centralized electronic file, were a decisive combination for the assignment of the order.
Results
The customer can now manage all diagnostic results completely digitally and with absolute respect for privacy. The introduction of the electronic health record brings particular advantages to the most critical patients, who usually go through a general, regional and then specialist level of care, and can thus have documentation accessible to all levels of the Mexican health system.





