{"id":12175,"date":"2026-01-29T12:27:34","date_gmt":"2026-01-29T12:27:34","guid":{"rendered":"https:\/\/new.exprivia.it\/senza-categoria\/soluzioni-ai-pa\/"},"modified":"2026-06-04T16:24:48","modified_gmt":"2026-06-04T16:24:48","slug":"solutions-ai-pa","status":"publish","type":"post","link":"https:\/\/www.exprivia.it\/en\/artificial-intelligence\/solutions-ai-pa\/","title":{"rendered":"AI solutions for public administration"},"content":{"rendered":"

Citizen Services – Proactivity and Simplification<\/h2>\n

Scope and criticality<\/strong>
\nCitizens often find themselves disoriented by the bureaucratic complexity and fragmentation of public services: understanding which services are available, who is entitled to them and how to obtain them requires a level of orientation that not everyone possesses, generating exclusion and dissatisfaction with the PA.<\/p>\n

Methodology & Solution<\/strong>
\nExprivia introduces anticipatory service solutions in which AI analyzes the events in the life of the citizen – the birth of a child, a change of residence, the achievement of retirement age – to proactively propose the most relevant services, even before they are sought. The search and understanding of administrative regulations is simplified through semantic access RAG systems, which return clear and contextualized answers instead of references to legal texts. <\/p>\n

Technologies<\/strong><\/p>\n